EFTA02203456

To: From: rian Trave Sent: W Subject: ok that is what I thought ...how much did we spend on it? I recall not too much? and yes, I assume she bought a completely brand new ticket in Biz... On Feb 1 2017 at 8:04 AM, Natalia Molotkova wrote: Sorry, didn't respond right away, was already gone for the day. No, ticket was completely non refundable. Did she buy whole new round trip ticket? Or just one way? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST I am told she was not able to upgrade the ticket we bought so they purchased a whole new ticket. Do we gel Sent from my iPhone On Jan 31, 2017, at 4:49 PM, Natalia Molotkova < wrote: says her mom is with her in Miami and did take her flight, however she upgraded herself to biz class. S Sent from my iPhone On Jan 31, 2017, at 4:49 PM, Natalia Molotkova < wrote: Really? That is so weird. Let me follow up with Sent from my iPhone On Jan 31, 2017, at 4:49 PM, Natalia Molotkova > wrote: hi, not sure if you know, but looks like flights we booked for from Moscow to Miami took outbound, I guess she is in Miami now.. EFTA_R1_00916415 EFTA02203456 Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon, Wed 9a-4p, 530p-7p Tue. Thur. Fri 9a - 530p EST ••.yernent I Visit the Centurion To learn more about Pmall security or report a suspicious e-mail. Plea's* visit us at l' —Orsano,eress corn nisshrnO. © 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you acknowledge that Ameri remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. Ye to note profile and preference data for servicing purposes. EFTA_R1_00916416 EFTA02203457