EFTA02256940

To: Amex Centurian Trave From: Sent: Tue 9/11/2018 2:18:46 PM Subject: Re: Flight back fantastic! thanks On Sl 11, 2018, at 10:10 AM, Natalia Molotkova wrote: Please fill claim here can fill it, due to she knows all details) https://www.ftnnair.com/us/ob/information-services/feedback Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi Natasha.. says we should be able to get some money back for the flight issues from yesterday? (se. to bat for us for or do I need to call Finnair? Hello, just want to tell you big thank you for your help yesterday ! And when we got the plane again , there was issues , nothing was working - as tv's , wifi , and explained that there wasnt enough time to fix everything , they wanted to bring us back tc know They said we can contact the finnair and get some refund back because of the fligt Thank you ! :) To learn more about e-mail secunty or report a suspicious e-mail. please visit us at imericanexpress comtphishing. CI 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer way responsible or liable for the actions of the some* provider and the only remedy for any claims relating to services or products provided by the service pr service provider and not against American Express. You are responsible for any purchases, shipping charges andfor fees you authorize. We reserve the rigt preference data for servicing purposes. EFTA_R1_01050341 EFTA02256940