EFTA02259471

To: From: Natalia Molotkova Sent: Wed 10/10/2018 7:28:59 PM Subject: Exchange Tickets to Paris for Title: American Express ® I am currently not in the office, will be back on Friday October 12 at 9:00AM EST. If ou need immidiate assistance, you can call or email Kindest regards, Natalia Molotkova Hello! Please do issue both tickets as advised below. Greatly appreciate all your help! Sent from my iPhone Good Afternoon Ms. Grof, It was a pleasure speaking with you earlier. I wanted to make you aware of something orM s ticket before processing the exchange. As I advised, I voided the one-way ticket issued October 9th. I also checked to see if it were possible to exchange the original return flight for the new flight and it is. So I wanted to provide you the amount of the additional collection and once again, get your authorization to move forward. By exchanging this ticket, you will not have to keep up with a pending credit with the Airline. I can exchange this ticket for the new flight for an additional $48.00 that will be billed to the American Express Card. The ticket will remain non- refundable with a $173.00 Airline Penalty for any changes, plus any fare difference. By exchanging this one-way, you save a considerable amount of money versus purchasing a brand new ticket. Here is the flight information for =Ia... Delta 1015 14OCT S New York Kennedy-JFK 15OCT - Coach Class Operated by Air France Charles DeGaulle-CDG 655P 815A Arrive Please reply to this email and authorize moving forward with this exchange, since this was not what we discussed over the phone. And just to confirm the exact amount of exchange, there will be an additional $913.20 collected and billed to the American Express Card. Again, this reservation does remain non-refundable and has a $173.00 Airline Penalty for any changes plus any fare difference. Below is the flight information for EFTA_R1_01055612 EFTA02259471 Air France 7 14OCT S New York Kennedy-JFK Arrive 15OCT - Premium Economy Air France 1146 15OCT M Charles DeGaulle-CDG - Coach Class Lot Polish 779 15OCT M Warsaw-WAW - Coach Class Operated by Regional Jet OU Charles DeGaulle-CDG Warsaw-WAW Vilnius-VNO 655P 815A 935A 1150A 115P 320P Your response is required to complete this reservation. Prices and availability are subject to change. Have a good day. Linda King ARM/ATL From Centurion Support on behalf of your Relationship Manager, Natalia Molotkova PnvaCy Statement I Visa thr, CentUric', CJI'd webVe To learn more about e-mail security or report a suspicious e-mail. please visit us at r 71- 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is In no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. Wo reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01055613 EFTA02259472