EFTA02300660

From: Sent: Tuesday, February 14, 2012 9:40 PM To: MICHAEL LADENHEIM Cc: Rich Barnett Subject: Re: Hello Michael. The owner of the house is back today =nd saw the flooring for the first time. He also agrees that the kitchen =ill need to be reinstalled. His words were "it's not even close". I =poke with Jerry whom you sent to have a look at the flooring =nbsp;yesterday and I'm sure he has confirmed with you that the flooring =s completely crooked in the kitchen. The owner said he will =onsider installing the floor straight like the hallway because he has =ittle faith the installers would ever get it right installing on the =iagonal. I will confirm he is OK with installing it straight, then you =ill need to sort out redoing the kitchen part of the project to remedy =he situation. I will be in touch by tomorrow to confirm =his. On Feb 8, 2012, at =:32 PM, MICHAEL LADENHEIM wrote: Im making attempts to get someone there in the next day or two =or inspection but I'm not sure if I can turn that around in such a =ight time frame. What I would like to do is send an =nstallation crew back on Monday to complete the job. The =hotos you provided gave me ample information to judge what needs to be =ddressed and I will make sure they have the proper tools and materials =o do so. I will keep you posted on getting someone there for =nspection but lets plan on completing the job =n Monday either way. Please let me know f this =orks for you as I will have Bernie, installation manager, call you to =onfirm. Thank you Michael Ladenheim Flooring Liquidators 270 North =treet Teterboro, NJ 07608 <1=tml>=. 1 EFTA_R1_01167618 EFTA02300660