EFTA02309329

From: Karyna Shuliak Sent: Thursday, September 20, 2018 6:14 PM To: Jeffrey Subject: Fwd: Refund on returned items Regarding the returned rugs and umbrellas from Artefcto: =hould we ask for a refund or keep the store credit? Below are the pictures of the other outdoor rugs that Manny =rom Artefacto proposed. Hard to tell, but doesn't look so nice = thought. Begin forwarded =essage: From: =/b>Manny <:a> Subject: =/b>RE: Refund on =eturned items Date: September 18, 2018 at 1:24:01 PM AST • = >' n' , 'Ezequiel"Ka na Shuliak' >, 'Bella Klein' ,'Daphne Wallace' Hi Richard. We were under the impression that Karyna wanted a =eplacement. Our warehouse is still looking with the =uppliers to find another option for the OMBRELONE and =UTDOOR RUG. See attached sample options for outdoor rugs. =et me know if you like any of them. Bella Klein just called me today asking for a credit =egarding the cancelled items. We just want =o confirm if you prefer to keep a store credit (until we find the replacement items) or if you prefer a refund. I will be waiting for your confirmation. Best regards, Manny DeSouza DESIGN CONSULTANT 17651 BISCAYNE =LVD PHONE FAX WWW.ARTEFACTO.COM EFTA_R1_01191511 EFTA02309329 Original Message From: Richard Kahn =mailto Sent: Monday, September =7, 2018 1:58 PM To: Ezequiel; Karyna Shuliak; Bella =lein; Daphne Wallace; Manny Subject: Refund on returned =tems please advise on refund status for 2 =ugs and umbrellas that were sent back see attached thank =ou Richard Kahn HBRK Associates Inc. 575 Lexington Avenue 4th =loor New York, NY 10022 tel fax cell =/div> 2 EFTA_R1_01191512 EFTA02309330