Service Request #25078

Service Request #25078 2019 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: POP: FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NEW YORK, NY 10007 FBOP MCC New Yodc MS0109 (130104.001) 150 PARK ROW NEW YORK, NY 10007 Additional Information & Custom Fields: Is this a emergency request• Yes. You must call 844-802-0188 Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who tenoned the problem initally: Today Is this a consistent problem or CONSISTENT intermittent: Is this problem effecting all users: YES Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done In the area involved: Can you des