Service Request #25629

Service Request #25629 Nice Install Error Windows 10 Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Sep 24, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130164.001) Main Location NEW YORK, NY 10007 FBOP MCC New York MS0109 (130104.001) NEW YORK, NY 10007 Additional Information & Custom Fields: Is this a emergency request: Yes. You must call Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Is this a consistent problem or intermittent: Is this problem effecting all users: Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening: Material Required For Request: Who Requested the service call : Detailed Description: Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT When Installing the software he gets an error that says "Failed to copy files from the root of C:r Schedule EFTA00125622 When Assigned To Comment Sep 24. 2019, all-day is working on this. Equipment - No Equipment No Comments Details - No Detail Items EFTA00125623