Questions or Changes?

Questions or Changes? ..• •1•11 • attwireless.com AT&T Wireless ♦ • ♦ Toll Free 1 866 293.4634 611 from your wireless phone TTY users • 1 866 4•AWS•TTY Date of invoice: February 12, 2004 SUMMARY OF MONTHLY CHARGES FOR ACCOUNT 0035224228 Previous Balance Payments Received Account Adjustments Balance Forward Current Monthly Charges Total Credit Amount -29.33 -56.65 0.00 -85.98 79.35 -6.63 Your billing cycle ended on February 1, 2004 Current Monthly Charges Subscriber Adjustments 0.00 Monthly Service 0.00 Monthly Usage 79.35 Charges 0.00 Credits 0.00 Taxes, Surcharges & Regulatory Fees 0.00 Total Current Monthly Charges DUE UPON RECEIPT 79.35 TOTAL CREDIT AMOUNT -6.63 CREDIT BALANCE - DO NOT PAY IF YOU HAVE CALLED CUSTOMER SERVICE RECENTLY. YOU MAY HAVE SPENT A LONG TIME ON HOLD. THIS PROBLEM HAS BEEN CAUSED BY AN EXTREMELY HIGH VOLUME OF CALLS, BUT THAT IS NO EXCUSE. THIS SITUATION IS AS UNACCEPTABLE TO US AS IT IS TO YOU. WE APPRECIA