From: "Natalia Molotkova"

From: "Natalia Molotkova" To: ' ' < Cc: " Subject: Help! Can we get some money back from Four Seasons? Date: Tue, 16 Oct 2018 16:09:36 +0000 CUS Centurion Banner I am really sorry. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST thank you for trying I spoke to accounting - per their policy - no show - no refunds. I am sorry. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST ok, darn...let me know...hoping we can get one night back! I doubt it, it was not even cancellation, it was no show, will try, but have a feeling answer will be no. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA00483412 Hours: Mon through Friday 9AM-530PM EST Hi Natasha...As it turns out, did NOT go on the Disney trip....would it be possible to see if we can get some money back? Jeffrey is looking very closely at all his Amex charges and saw we were charged for the hotell...I don't know how many nights we were charged for but could you see what you can do for us? American Express Travel Record Locator Saturday 06 Oct 18 Hotel Information Hotel FOUR SEASONS WALT DISNEY WORLD Address 10100 Dream Tree Blvd ORLANDO FL 32836 Telephone 1-407-3137777 Check In Date Sat 06 Oct 2018 Check Out Date Mon 08 Oct 2018 Confirmation Number Base Rate USD 949.001 per night May be subject to local taxes, service charges, and daily resort fees if applicable Cancellation Policy Cancel 5 Days Prior To Arrival Confirmed Privacy Statement I Visit the Centurion Card website To learn more about email security or report a suspicious e-mail, please visit us at O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. C, America Express (E) EFTA00483413