EFTA Document EFTA01474863

Subject: RE: Account closin. notifications - urgent [I] From: Jj Litchford Date: Fri, 02 Oct To: Halina Laczny Paul Morris < Daphne Cales < Cc: Catherine Logr tcommwwwwurayommayuyo Classification: For internal use only Thanks Halina, we are working on a KYC for the account. This is on hold until Monday. Appreciate the help. {cid:image001.gif@OlD02B3A.F8AC3FC0} JJ Litchford Associate Banker Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management fcid:image002.gif@OlD02B3A.F8AC3FC01 From: Halina Laczny Sent: Friday, October 02, 2015 3:47 PM To: Paul Morris; Jj Litchford; Daphne Cales Cc: Catherine Logreco Subject: RE: Account closing notifications - urgent [I] Importance: High EFTA01474863 Classification: For internal use only A/C# 42959017 is still closed, in order to reopen account DB Force teas case is needed. On 10/1/2015 JJ created case#01469681 and case was rejected. Please check and advise. Thank you. Kind regards, Halina Mort, Inc 42959017 Demand Deposit Account Action {https://10.159.69.21/opstopb1/images/menu_d_sm.gif} Admin {https://10.159.69.21/opstopb1/images/menu_d_sm.gif} Window {https://- 10.159.69.21/opstopbl/images/menu_d_sm.gif} Help {https://10.159.69.21/- opstopb1/images/menu_d_sm.gif} 2:37:58 PM CDT Show More Account Identification {View Additional Identification Information} Mort, Inc Home: 000-000-0000 Tax ID: 66-0765963 F EFTA01474864 6100 Red Hook Quarter, B3 Work: 212-971-1314 Last deposit: 210,000.00, 02/09/2015 St. Thomas Branch: 5 - Core Franchise Current bal: 0.00 00802 Prim officer: 81385 - Amanda Kirby United States Virgin Islands Overview Account type: 10 - Business Checking Account short name: Mort, Inc EFTA01474865 Deposit category: D - Demand Deposit Opened: 02/06/2015 Tax ID: 66-0765963 Closed, processing: 05/26/2015 Tax ID owner: 1 - Name/address line 1 Entered: 02/06/2015 Birth date: Reopened: Kind regards, Halina Laczny Assistant Vice President DB Services New Jersey, ns Securities offered through Deutsche Bank Securities, Inc EFTA01474866 From: Paul Morris Sent: Friday, October 02, 2015 10:46 AM To: Jj Litchford; Daphne Cales Cc: Catherine Logreco; Halina Laczny Subject: RE: Account closing notifications - urgent [I] Classification: For internal use only The client is funding a transaction in that account today. thanks Paul Morris Managing Director Deutsche Bank Private Bank Office Cell: From: Jj Litchford Sent: Friday, October 02, 2015 9:12 AM To: Daphne Cales Cc: Catherine Logreco; Halina Laczny; Paul Morris Subject: Re: Account closing notifications - urgent [I] Thanks Daphne. Is there anyway to change that for a given client? For context this client (Southern Financial) has around $200MM at the bank spread over 20+ entities each with multiple accounts. This is a really contentious point for them. EFTA01474867 Appreciate he help. On Oct 2, 2015, at 9:08 AM, Daphne Cales <daphne.cales@db.com> wrote: Classification: For internal use only Good morning. Accounts with $0 balances for 90 days are closed automatically on the system. No notification required — if you look at page 43 of the terms and conditions it says we can close an account without notification. It is the account executive/banker/RO's responsibility to make sure accounts are funded and remain active. Let me know if you need anything further. Kind regards, Daphne Cales {https://brandportal.intranet.db.com/img/modules/logo.gif} Daphne Cales Vice President I Service Team & Branch Supervisor Deutsche Bank Trust Company Americas Lendin. & De osits Fax + Mobil Email fhttps://brandportal.intranet.db.com/img/modules/claim.gifl EFTA01474868 From: Catherine Logreco Sent: Thursday, October 01, 2015 6:25 PM To: Daphne Cales Cc: Halina Laczny; Jj Litchford Subject: FW: Account closing notifications - urgent [I] Importance: High Classification: For internal use only Hi Daphne, Would your group know about below? From: Halina Laczny Sent: Thursday, October 01, 2015 6:16 PM To: Catherine Logreco Cc: Jj Litchford Subject: RE: Account closing notifications - urgent [I] Importance: High Classification: For internal use only Cathy, We need your help in ref. accts: a/c 42959017 and a/c#44133104. Please check if between 2/15/2015 and 5/26/2015 was sent any notices to the client on those accounts ? We appreciate your assistance. EFTA01474869 Thank you, Kind regards, Halina Laczny Assistant Vice President DB Services New Jersey, GTO Research & Investigations Securities offered through Deutsche Bank Securities, Inc From: Jj Litchford Sent: Thursday, October 01, 2015 5:47 PM To: Halina Laczny Subject: Account closing notifications [I] Classification: For internal use only Hi Halina-- One of our clients tried to transfer money today to an account which was auto closed due to inactivity (Mort, Inc. a/c 42959017). They are furious because they say they did not receive notification of the closing. Do you know who is in charge of that and if we keep records for mail that was sent? If you don't know, can you help point me in the right direction? This is very time sensitive because the client is so upset. Much appreciated. JJ fcid:image001.gif@OlD02B3A.F8AC3FC01 JJ Litchford Associate Banker Deutsche Bank Trust Company Americas EFTA01474870 Deutsche Asset & Wealth Management <image006.gif> EFTA01474871