EFTA Document EFTA02152157

To: Lesley Gro From: Natalia X Sent Mon 12/17/2012 9:11:46 PM Subject: RE: Confirmation • By the way. in Russian language mean— LOL. Talk to you tomorrow. Issuing tickets. Natasha From: Lesley Groff [mailto: Sent: Monday, December 1PPIIII M To: Natalia X Molotkova Subject: Re: Confirmation Hi Natasha...I have my boss on a conf call on my phone and could not pick up! sorry about that! I have emailed to make sure she has a Schengen Visa which i believe she does, but better to make double sure! Go ahead and book the air (CID #6349) I will call you in the morning to book the land portion once I hear fromM the Schengen visa... Thanks for all your help today! You have been truly truly amazing!! On Dec 17, 2012, at 4:01 PM, Natalia X Molotkova wrote: I called you and left the voice mail. The last day to provide payment for the land portion is tomorrow. I can issue tickets today due to they are fully refundable. The land (accommodation and transfer) has to be paid in full by tomorrow. If you are ready to do it today, will need the CID number (the security code on the card, 4 digits and I am using rd. Please advise, EFTA_R1_00815990 EFTA02152157 P.S.: please be sure that she has all necessary documents to enter St Maarten (Schengen visa). Natalia (Natasha) Molotkoval Executive Travel Counselor <image001.png> From: Lesley Gra iippm Sent: Monday, To: Natalia X Molotkova Subject: Re: Hold - it let me hold only till tonight, but will try to call AMEX vacations to extend it till tomorrow I spoke to my boss...he said if it is fully refundable (minus the travel insurance of course) then book it!! On Dec 17, 2012, at 3:42 PM, Natalia X Molotkova wrote: Booking Number: Hold - it let me hold only till tonight, but will try to call AMEX vacations to extend it till tomorrow EFTA_R1_00815991 EFTA02152158 PASSENGER INFORMATION <image002.png> Passenger Name(s) <image002.png> [repeated 3 times] Age <image002.png> <image002.png> N/A Contact Number: Contact Email: <image002.png> [repeated 4 times] CLIENT BOOKING INFORMATION <image002.png> Booking Number: Departure Date: Destination: Room Count: Passenger Count: <image002.png> 638389 01/02/2013 St. Martin/ Maarten <image002.png> Booking Date: Booking Status: Departure City: 1 Booking Brand: 1 <image002.png> [repeated 9 times] Agency Phone: Agency Name: Network Tvl Service Atl 1 <image002.png> [repeated 5 times] 12/17/2012 Active Land Only American Express Vacations • X EFTA_R1_00815992 EFTA02152159 PRICING INFORMATION <image003.gif> Vacation Amount: $1055.00 Deposit Amount: $229.00 Deposit Due Date: 12/17/2012 Final Payment Amount: 5826.00 Final Payment Date: 12/17/2012 <image002.png> [repeated 4 times] PAYMENT INFORMATION <image002.png> Vacation Amount: Less Received: Less Pending Amount: Vacation Amount Due: <image002.png> TRAVEL ITINERARY <image002.png> $1055.00 $0.00 $0.00 $1055.00 <image002.png> <image002.png> <image005.png> [repeated 4 times] <image002.png> <image002.png> <image005.png> [repeated 4 times] <image002.png> <image007.png> <image008.png> [repeated 3 times] <image007.png> 023an13 Please Call Back With Flight Times - For Airport/hotel Transfers cimage010.png> <image011.png> [repeated 3 times] <image010.png> EFTA_R1_00815993 EFTA02152160 <image007.png> <image008.png> [repeated 3 times] <image007.png> 02Jan13 Transfer Airport Van To Westin Dawn Bea <image010.png> <image0ll.png> [repeated 3 times] <image010.png> <image007.png> <image008.png> [repeated 3 times] <image007.png> The Westin St. Maarten Dawn Beach Resort & Spa <image013.png> <image014.png> <image014.png> cimage014.png> <image013.png> 02Jan13 - 04)an13 The Westin St. Maarten Dawn Beach Resort <image005.png> 2 Nts Resort Vw -ep iCimage005.png> Description: Resort View <image010.png> <image0ll.png> [repeated 3 times] <image010.png> <image007.png> <image008.png> [repeated 3 times] <image007.png> 04Jan13 Transfer Westin Dawn Bea To Airport Van <image010.png> <image0ll.png> [repeated 3 times] <image010.png> <image007.png> <image008.png> [repeated 3 times] <image007.png> 04Jan13 Cancel For Any Reason and Travel Protection Plan Total: 79.00 <image010.png> <image0ll.png> [repeated 3 times] <image010.png> <image005.png> <image004.png> <image004.png> <image0O4.png> <image005.png> <image004.png> •Travel Impressions Winner of the Travel Weekly Readers Choice Awards• Best Tour Operator Sales & Service 2005,2006,2007,2008,2009,2010,2011 Best Tour Operator Domestic 2006,2007,2008 Best Tour Operator Caribbean 2011 Prices are subject to increase prior to the time you make full payment for your air-inclusive tour. Prices are not subject to increase after you make full payment, except for charges resulting from increased government-imposed taxes or fees. EFTA_R1_00815994 EFTA02152161 *CANCELLATION FEES DO APPLY ON ALL GUARANTEED AND DEPOSITED BOOKINGS. " FINAL PAYMENT " IS DUE 45 DAYS PRIOR TO DEPARTURE. FINAL PAYMENT FOR CHINA BOOKINGS ARE DUE 65 DAYS PRIOR TO DEPARTURE. "• AIRLINE INFORMATION • ALWAYS CONTACT AIRLINES FOR CURRENT INFORMATION • • Check with your Carrier for Baggage Allowances • • Airline seat assignments are subject to change due to airline changes within their network. •• NOTICE OF NEW PASSPORT REQUIREMENTS •• Effective January 8, 2007, United States citizens are required to have a valid passport to enter the United States via airline transportation. Information on how to obtain a passport can be found at httpithywv,oreyeI.stategov. If you need to locate a passport office near you use the zip code search on htto://iafdb.travel.statemov/. The web information found on i/ ttp://travel.state.00v/passportjaboutiartencieS 913.html describes how and where to obtain a passport in less than two weeks, additional fees may apply. RESPONSIBILITY AND LIABILITY: Operator arranges all of the services and accommodations offered in connection with these trips. Operator does not own or operate, nor is it an agent for any of the suppliers which will provide goods and services for the trip or for any option which may be available in connection with the trip (including optional side trips, car rentals, etc.) and Operator has not priced the trip or options to allow Operator to guarantee against failure of any such suppliers. Accordingly, participant(s) agree to seek remedies EFTA_R1_00815995 EFTA02152162 directly with the supplier and not to hold Operator, its parent, subsidiaries, affiliates and representatives (collectively 'Operator Parties') liable in the absence of its or their negligence, for any loss, injury, delay, expense or damage which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods or services for the trip or any available option (e.g., the quality of services, cleanliness of a hotel, hotel overbooking, cancellation of services, cessation of operations, accidents, failure of equipment, changes in fares, itineraries or schedules or any flight delay). Participants) also agree not to hold the Operator Parties liable for circumstances beyond its or their control (e.g., acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, piracy and terrorism, or any other cause beyond the control of the Operator Parties. Participant(s) acknowledge that the Operator Parties have not made any representations or promises with respect to the tour described herein except as expressly set forth in the Operator's literature, unless such agreement is in writing and signed by an officer of Operator. At any time, the Operator may decline, for any reason, any person as a participant on a trip (or option) where upon the Operator's only obligation shall be to refund such person that portion of payment allocable to the unused services. INTERMEDIARY DISCLOSURE: Operator assists you in finding travel suppliers and making arrangements that meet your individual needs. EFTA_R1_00815996 EFTA02152163 Operator considers various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, Operator is acting as an independent third party and not as a fiduciary. The Operator Parties want you to be aware that certain suppliers pay them commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to the Operator Parties' travel counselors. Certain suppliers may also provide compensation to the Operator Parties for various marketing and administrative services that they perform for them, such as granting suppliers access to the Operator Parties marketing channels, participating in marketing programs and supporting technology initiatives. In addition, our parent company, American Express Travel Related Services Company. Inc. receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time, the Operator Parties may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives the Operator Parties receive, are subject to change. In identifying suppliers and recommending itineraries, Operator may consider a number of factors including supplier availability and your preferences. The relationships the Operator Parties have with suppliers may also influence the suppliers Operator identifies and the itineraries Operator recommends. CST#2029006-20, Washington UBIP602 425 801, TAa 758 Registered Iowa Travel Agency I hope you were so pleased with your service that you would refer American Express Travel EFTA_R1_00815997 EFTA02152164 Natalia (Natasha) Molotkoval Executive Travel Counselor <image016.png> American Express made the following annotations on Mon Dec 17 2012 13:42:1 I "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Mon Dec 17 2012 13:42:11 Ce courtier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent =former des renseignements confidentiels et privilogies. Si vous n'etes pas k destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courtier ou de toute piece jointe est interdite. Si vous avcz recu ccttc communication par crreur, veuillez nous en aviscr par courtier ct detruire immediatement Ic courtier et Ics pieces jointes. Merci. American Express made the following annotations on Mon Dec 17 2012 14:01:25 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." EFTA_R1_00815998 EFTA02152165 American Express a ajouté le commentaire suivant le Mon Dec 17 2012 14:01:25 Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. American Express made the following annotations on Mon Dec 17 2012 14:15:13 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. 1f you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Mon Dec 17 2012 14:15:13 Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. EFTA_R1_00815999 EFTA02152166