EFTA Document EFTA02204848

To: Cc: From: Natalia T olotkova Sent: Mon 2/6/2017 2:42:53 PM Subject: Amex gift cards Title: Amcrican Express ® Cool!!!! Have a nice day!!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Thank Natalia, will come back to you if credit is delayed. Thank you, Bella On Feb 6, 2017, at 9:11 AM, Natalia Molotkova wrote: Sorry, Bella, could not help, I am not here on the weekends. I am glad everything worked out. If you still need my help, please let me know... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00918529 EFTA02204848 Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Hi Natalia, I was able to cancel the 2 unused cards and will receive a credit of $6000 in 15 days. Thank you, Bella On Feb 5, 2017, at 9:15 AM, Natalia Molotkova wrote: Thank you for your email. I am currently out of the office. there is no response attached to this mail or the prior mail...? Thank you for your email. I am currently out of the office. Sorry, Have to correct myself. Purchased Amex gift cards were gifted and the recipient of the gift cards was robbed . Some of the cards were not used or have balance. Please help us to cancel if possible. Appreciate your help. Thank you, Bella On Feb 5, 2017, at 8:34 AM, Bella Klein wrote: Hi Natalia, We have an issue with Amex gift cards purchased on March 15th 2016. The recipient of the gift cards was rubbed and some cards were stollen. If it is possible, can you help us cancel unused card purchased on this day. Appreciate your help. Purchase receipt attached. <Amex_Black_Gift cards for 18000_031516.pdf> Thank you, Bella EFTA_R1_00918530 EFTA02204849 Pnvacy Statement I visit the Centurion Card website To learn more about a-mail security or report a suspicious email. goose visit us at 1,--. • • O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express N and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges ancifor fees you authorize. We I 2'. reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00918531 EFTA02204850