EFTA Document EFTA01407101

Subject: RE: DB_Form to han e online administrator_IIIIII. [I] From: Robert Dicerbo Date: Tue, 07 Nov 2017 10:56:50 -0500 To: Cynthia Rodriguez Classification: For internal use only Hi Cynthia- I just checked and I can see the primary contact has been updated to Bella Klein. Thanks. Rob Regards, Robert DiCerbo Deutsche Bank Trust Company Americas Deutsche Bank Wealth Management 345 Park Ave. New York, NY 10154 Tel: Mobile: From: Cynthia Rodriguez Sent: Tuesday, November 07, 2017 9:59 AM To: Robert Dicerbo EFTA01407101 Subject: RE: DB_Form to hange online administrator_110617. [I] Classification: For internal use only Hi Rob, Thanks! I put the ticket up yesterday (case 01855007). The status still says "entered". Not sure if that's a bad thing or not. Kind regards, Cynthia Rodriguez {cid:image001.png@OlD0778D.2D49CDD0} Cynthia Rodriguez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Bank Wealth Management 345 Park Avenue, 24th Fl 10154-0004 New York, NY, USA Tel. Fax Email From: Robert Dicerbo Sent: Tuesday, November 07, 2017 8:30 AM To: Cynthia Rodriguez Subject: FW: DB_Form to hange online administrator_110617. [I] EFTA01407102 Classification: For internal use only Hi Cynthia, You can create a ticket-Misc Instructions banking requesting to update the primary contact info on Online Profile . Any questions, give me a call. Thanks. Rob Regards, Robert DiCerbo Deutsche Bank Trust Company Americas Deutsche Bank Wealth Management 345 Park Ave. New York, NY 10154 Tel: Mobile: From: Bella Klein [mailto: Sent: Monday, November 06 2017 2:13 PM To: Cynthia Rodriguez Cc: Robert Dicerbo ; Darren Indyke Richard Kahn a Subject: DB_Form to hange online administrator Cynthia, EFTA01407103 Attached please find signed request to change online contact Thank you, Bella Tel: On Nov 3, 2017, at 2:16 PM, Cynthia Rodriguez wrote: Hi Bella, Please complete the attached change form and complete the online contact portion only. No need to include account numbers or wire limits. Please have Darren sign the form on Monday. Rob, Can you please confirm that once the online contact is updated, that no one else but Bella will receive the bill pay alert emails? Thanks so much! EFTA01407104 Kind regards, Cynthia Rodriguez fcid:ad392067-94fa-4f00-9caa-fdlea92475ad@db.coml Cynthia Rodriguez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Bank Wealth Management 345 Park Avenue, 24th Fl 10154-0004 New York, NY, USA Tel. Fax Email From: Robert Dicerbo Sent: Friday, November 03, 2017 1:34 PM To: Bella Klein < Cc: Cynthia Rodriguez Subject: RE: Notification - Payee update: Emery I Poleon added EFTA01407105 Hi Bella, I took a look at the alert below. This is an alert for a bill pay transactions. Bill pay alerts are sent ONLY to the primary contact on the online profile. Currently, this is Jeanne Brennan with e-mail address: . If this needs to be changed, you need to reach out to Cynthia to complete the Online Change form so this can be updated. As for the other alerts, each user is setup for their own alerts: I checked the user ID: ADMIN and BELLAKLEIN, both users setup for the outgoing wire status change alert on the Plan D account, so that is why you received this alert twice. As for Zoro Mgt Acct, the Alert is setup for the under ID: BELLAKLEIN, however there is no e-mail address checked to receive the alert, If you have any further questions, please give me a call. Thanks. Rob Regards, EFTA01407106 Robert DiCerbo Deutsche Bank Trust Company Americas Deutsche Bank Wealth Management 345 Park Ave. New York, NY 10154 Tel: Mobile: From: Bella Klein [mailto: Sent: Friday, November 03, 2017 10:38 AM To: Robert Dicerbo Subject: Fwd: Notification - Payee update: Emery I Poleon added Thank you, Bella Tel: EFTA01407107 Begin forwarded message: From: "Jeanne Brennnan Wiebracht" ‹ > Subject: FW: Notification - Payee update: Emery I Poleon added Date: November 3, 2017 at 9:13:54 AM EDT To: Original Message From: PremiumBanking.Group@db.com [mailto: Sent: Thursday, November 02, 2017 2:48 PM To: Subject: Notification - Payee update: Emery I Poleon added Greetings from DB Private Wealth Online Plus ! The following payee was added to your DB Private Wealth Online Plus account. Payee Information: Payee name: Emery I Poleon Account number: If you did not add this payee on your account, please contact customer support immediately. Go to the link below to view your account: http://www.db.com EFTA01407108 If you have any questions, please contact us at or call us at Sincerely, DB Private Wealth Online Plus Receive, review, pay and organize all your bills online. http://www.db.com Alert: (1622859553) Document Reference: (258725368) This email has been checked for viruses by AVG. http://www.avg.com This communication may contain confidential and/or privileged information. If you are not the intended recipient (or have received this communication in error) please notify the sender immediately and destroy this communication. Any unauthorized copying, disclosure or distribution of the material in this communication is strictly forbidden. Please refer to https://db.com/disclosures for additional EU corporate and regulatory disclosures. Deutsche Bank does not render legal or tax advice, and the information contained in this communication should not be regarded as such. EFTA01407109