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sd-10-EFTA01448164Dept. of JusticeOther

EFTA Document EFTA01448164

This account has fraudulent transactions and was supposed to be closed last week. I am looking into why it was not closed. From: Komal Shahani Sent: Monday, March 21, 2016 10:29 AM To: Jj Litchford; Melinda Roy Cc: Kathryn 3 Stanfield Subject: Account MEM Overdraft for 8 days- ACTION REQUIRED [I] Classification: For Internal use only Hi, Jeffrey Epskan 35266979 KM Account Leoker Was; e Ctereri Lain. Account a4istlio baktive Icea4 act osstio tat.vvio Closing Want* last siatomesit

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Dept. of Justice
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sd-10-EFTA01448164
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This account has fraudulent transactions and was supposed to be closed last week. I am looking into why it was not closed. From: Komal Shahani Sent: Monday, March 21, 2016 10:29 AM To: Jj Litchford; Melinda Roy Cc: Kathryn 3 Stanfield Subject: Account MEM Overdraft for 8 days- ACTION REQUIRED [I] Classification: For Internal use only Hi, Jeffrey Epskan 35266979 KM Account Leoker Was; e Ctereri Lain. Account a4istlio baktive Icea4 act osstio tat.vvio Closing Want* last siatomesit

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This account has fraudulent transactions and was supposed to be closed last week. I am looking into why it was not closed. From: Komal Shahani Sent: Monday, March 21, 2016 10:29 AM To: Jj Litchford; Melinda Roy Cc: Kathryn 3 Stanfield Subject: Account MEM Overdraft for 8 days- ACTION REQUIRED [I] Classification: For Internal use only Hi, Jeffrey Epskan 35266979 KM Account Leoker Was; e Ctereri Lain. Account a4istlio baktive Icea4 act osstio tat.vvio Closing Want* last siatomesit t SC2 Win 110i-701S 03/21,201C- .6052 rodeo im to.oy 45947 Tot& Holds 4941 float 45.47 linutad PRA .1702 Related 4.411.44 balance O294016 ems Chick Amon cemnsese Sae n011air20I6 0 03 736 - Pniattoeiths Credit Pending M01212015 0.12 736- Pi-sear/weed °loco Penang WINCH 49.62 0e6y balance Cs" C3/1872016 +0395 941 Presvewood Debi' F are Pop M03162016 577.26 629 , Cita Maroc 03111/2016 .242 SS May balance a0111:2016 577.26 941 • Preautbottood Debi Face Post Earlier today we received an overdraft referral form from Operations. Please be aware that this account has been in an overdraft status from more than five business days and, therefore, should be charged a fee. You MUST take one of the below two action steps: I. Charge a $30 overdraft fee. -Create a Financial Client Instructions-Banking TEAS case under the account in -DBforce. -Enter the following language in the Description field in the Special Instructions section, "Charge a 830 overdraft fee." -Select "Exempt" from the Instructions Via field in the Call Back Details section. II. Request/Enter a Waiver. -Create a Financial Client Instructions-Banking TEAS case under the account in DBforce. -Enter the following language in the Description field in the Special Instructions section, 'Waive the $30 overdraft fee." -Select "Exempt" from the Instructions Via field in the Call Back Details section. Attach Business Manager email approval to case Kind regards, Komal Shahani Komal Shahan Process Supervisor DE3O1 Global Services Private Limited CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0 103095 CONFIDENTIAL SDNY_GM_00249279 EFTA01448164

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Related Documents (6)

Dept. of JusticeOtherUnknown

EFTA Document EFTA01403081

Subject: RE: Account 35266976 Overdraft for 8 days- ACTION REQUIRED [I] From: Melinda Roy <melinda.roy@db.com> Date: Mon, 21 Mar 2016 16:17:11 -0400 To: Komal Shahani <komal.shahani@db.com> Cc: gtopwmbankingexceptioncheck rocessin @list.db.com, Stewart Oldfield Kathryn .7 Stanfield <kathryn.j.stanfield@db.com>, Jj Litchford <jj.litchford@db.com> Classification: For internal use only Okay please inform me when this has been reversed so I can proceed with closing the account. From: Koma

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Dept. of JusticeOtherUnknown

EFTA Document EFTA01402862

Subject: FW: Account Overdraft for 8 days- ACTION REQUIRED [I] From: Stewart Oldfield Date: Mon, 21 Mar 2016 11:17:28 -0400 To: Paul Morris Cc: Jj Litchford Melinda Roy Classification: For internal use only Please advise From: Armen Brash Sent: Monday, March 21, 2016 11:16 AM To: Melinda Roy Cc: Jj Litchford; Stewart Oldfield Subject: RE: Account Overdraft for 8 days- ACTION REQUIRED [I] Classification: For internal use only Fee waiver approved... Last week—I sent the below emai

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Dept. of JusticeOtherUnknown

EFTA Document EFTA01403089

Subject: FW: Account Overdraft for 8 days- ACTION REQUIRED [I] From: Armen Brash Date: Tue, 22 Mar 2016 09:12:17 -0400 To: Jj Litchford Stewart Oldfield Cc: Andrew Gallivan Classification: For internal use only All, This overdraft has now been outstanding for 11 days. Per policy, it is being escalated to Andrew, copied. I understand that the client had fraud on this account about a week ago—a new account was opened and the assets were transferred, but this account was supposed to be

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Dept. of JusticeOtherUnknown

EFTA Document EFTA01402741

Subject: RE: Account 35266976 Overdraft for 8 days- ACTION REQUIRED [I] From: Melinda Roy <melinda.roy@db.com> Date: Mon, 21 Mar 2016 10:30:49 -0400 To: Komal Shahani <komal.shahani@db.com>, Jj Litchford <jj.litchford@db.com> Cc: gtopwmbankingexceptioncheckprocessing@list.db.com, Kathryn .7 Stanfield <kathryn.j.stanfield@db.com>, Stewart Oldfield < M > Classification: For internal use only Komal, This account has fraudulent transactions and was supposed to be closed last week. I am lo

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Dept. of JusticeOtherUnknown

EFTA Document EFTA01403022

Subject: RE: Account 35266976 Overdraft for 8 days- ACTION REQUIRED [I] From: Melinda Roy <melinda.roy@db.com> Date: Mon, 21 Mar 2016 11:17:14 -0400 To: Armen Brash <armen.brash@db.com> Cc: Jj Litchford <jj.litchford@db.com>, Stewart Oldfield ‹ > Classification: For internal use only Thank you. Sorry for the confusion. JJ is coming in this afternoon to take care of it. From: Armen Brash Sent: Monday, March 21, 2016 11:16 AM To: Melinda Roy Cc: Jj Litchford; Stewart Oldfield Subject:

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Dept. of JusticeOtherUnknown

EFTA Document EFTA01462999

Subject: RE: Account Overdraft for 8 days- ACTION REQUIRED [I] From: Melinda Roy Date: Tue, 22 Mar 2016 12:30:57 -0400 To: Armen Brash a, Jj Litchford Paul Morris Classification: For internal use only Armen, This account should have been closed last week, which JJ was supposed to do. Because it was not closed and because JJ did not respond to an OD referral, another fraudulent preauthorized debit was paid on Friday 3/18. Yesterday I submitted a ticket to reverse that preauthorized deb

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