EFTA Document EFTA01471332

Subject: Re: Urgent!! Wires not credited to client account From: Vahe Stepanian ‹ > Date: Thu, 16 Oct 2014 08:48:29 -0400 To: Kimberly Hart Paul Morris Cc: Aracely Sanchez Margaux Mcgrath Vahe Stepanian Robert Dicerbo Classification: External Communication Kim - not sure if its helpful, but I know its Southern Trust Company acct ending in x9244. Don't have the full acct number on my end. Vahe Vahe Stepanian Associate I Key Client Partners Deutsche Bank Securities Inc. Deutsche Asset & Wealth Management 345 Park Avenue - 26th Floor New York, NY 10154 Tel: Fax: Mobil E-mail: From: Kimberly Hart Sent: 10/16/2014 08:42 AM EDT To: Paul Morris Cc: Aracely Sanchez; Margaux Mcgrath/db/dbcom@dbamericas; Vahe Stepanian/- db/dbcom@dbamericas; Robert Dicerbo/db/dbcom@dbamericas Subject: Fw: Urgent!! Wires not credited to client account Paul - Rob is researching the missing wires. He just needs to account number from Aracely or Margaux. I don't think that either is in the office yet. EFTA01471332 Kimberly Hart Managing Director Deutsche Bank Trust Company Americas Private Wealth Management 345 Park Avenue, 24th Floor New York, NY 10154 Tel Fax Mobi Emai Securities offered through Deutsche Bank Securities Inc. From: Robert Dicerbo Sent: Thursday, October 16, 2014 8:13 AM To: Kimberly Hart; Kathryn .7 Stanfield Cc: Aracely Sanchez; Margaux Mcgrath Subject: Re: Urgent!! Wires not credited to client account Classification: External Communication What account number should the funds be credited to? Rob Regards, Robert DiCerbo DB Services New Jersey, Inc. Deutsche Asset & Wealth Management 100 Plaza One, Jersey City, NJ 07311 Tel: Cell: From: Kimberly Hart Sent: 10/15/2014 07:03 PM EDT To: Robert Dicerbo; Kathryn .7 Stanfield/db/dbcom@dbamericas Cc: Aracely Sanchez; Margaux Mcgrath/db/dbcom@dbamericas Subject: Urgent!! Wires not credited to client account Attached is information for two wires that were supposed to have been EFTA01471333 credited to a client's account today but could not be applied for some reason. I need to provide an explanation to the client first thing tomorrow. Are the funds sitting in a suspense account or were they returned? If they are sitting in a suspense account, how do we get them credited to the client's account? What was the issue that caused them not to be applied? Any information would be helpful. Please let me know what you determine as soon as possible. Thanks in advance. Kim Kimberly Hart Managing Director Deutsche Bank Trust Company Americas Private Wealth Management 345 Park Avenue, 24th Floor New York, NY 10154 Tel Fax Mobi Emai Securities offered through Deutsche Bank Securities Inc. From: DB Scanner Sent: Wednesday, Pet illi t To: Kimberly Hart Subject: Attached Scanner EFTA01471334