Service Request #25630

Service Request #25630 Programming Profiles and Users in NICE Vision Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Sep 24, 2019 Customer: Contact: Service Location: Bill To: PO FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NEW YORK, NY 10007 FBOP MCC New York MS0109 (130104.001) 150 PARK ROW NEW YORK, NY 10007 Additional Information & Custom Fields: Is this a emergency request: Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Is this a consistent problem or intermittent: Is this problem effecting all users: Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening: Material Required For Request: Who Requested the service call : Detailed Description: Yes. You must call 844-802-0188 Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT needs assistance in creating users and profiles. Schedule EFTA00117608 When Assigned To I Comment Sep 24. 2019, all-day Jeff Cranor, Justin Houston. Jeff McKenzie I Jeff Mckenzie is working on this. Equipment - No Equipment No Comments Details - No Detail Items EFTA00117609